Retail Shop Assistant & Merchandising Pro

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Durban seeks an operational role focused on delivering excellent customer service and executing point-of-sale activities efficiently. Candidates should have a Grade 12 qualification and experience in retail or FMCG environments is desirable. Responsibilities include handling transactions, promoting clubcard memberships, and maintaining merchandising standards. This permanent position offers an opportunity to work with a well-established brand in the health and beauty retail sector.

Qualifications

• Desirable: experience in a customer-facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain high accuracy in scanning merchandise and processing payments.
• Promote the Clicks' clubcard to customers.
• Deliver superior customer service and maintain merchandising standards.

Skills

Planning and organising skills

Problem‑solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% at Grade 12 level

English 50% at Grade 12 level

Job description

A leading retail company in Durban seeks an operational role focused on delivering excellent customer service and executing point-of-sale activities efficiently. Candidates should have a Grade 12 qualification and experience in retail or FMCG environments is desirable. Responsibilities include handling transactions, promoting clubcard memberships, and maintaining merchandising standards. This permanent position offers an opportunity to work with a well-established brand in the health and beauty retail sector.