Retail Service Leader — POS, Stock & Customer Care

Clicks Group; Limpopo; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retailer in Limpopo is seeking a Service Advisor to ensure operational excellence at the point of sale. This role focuses on delivering top-notch customer service and managing cash and stock effectively. Candidates should have a Grade 12 qualification and at least one year's experience in a customer-facing role. Strong understanding of financial management and retail principles is essential. This position offers a unique opportunity to contribute to a dynamic team and promote health and beauty products.

Qualifications

• Essential: Grade 12.
• Essential: 1 year's experience in a customer-facing role.
• Numeracy and stock management experience required.

Responsibilities

• Ensure service excellence at the point of sale.
• Direct and control all operational activities efficiently.
• Manage stock and cash to minimize shrinkage.

Skills

Understanding and application of financial management principles

Retail/FMCG background and understanding of merchandising

Knowledge of customer service excellence

Strong customer orientation

Good communication skills

Computer literacy

Planning and organising skills

Problem-solving skills

Education

Grade 12

Relevant Retail/Business Management qualification

Job description

A leading retailer in Limpopo is seeking a Service Advisor to ensure operational excellence at the point of sale. This role focuses on delivering top-notch customer service and managing cash and stock effectively. Candidates should have a Grade 12 qualification and at least one year's experience in a customer-facing role. Strong understanding of financial management and retail principles is essential. This position offers a unique opportunity to contribute to a dynamic team and promote health and beauty products.