Retail Sales Associate - Gateway

adidas Group; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A global sportswear company in Cape Town is seeking a Retail Sales Associate. You will provide excellent service, assist with sales transactions, and maintain store standards. The ideal candidate has a Matric certificate, 2-4 years of retail experience, and strong customer service skills. This role is critical for enhancing customer interactions and achieving sales targets.

Responsibilities

• Provide excellent service to customers.
• Complete sales transactions accurately.
• Assist in product flow from stockroom to sales floor.
• Develop merchandise displays as instructed.
• Maintain general housekeeping standards.

Skills

Listening

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy level

Education

Matric certificate and or equivalent

2 - 4 years of retail experience

Sales / Retail / Business Development jobs

Job description

Job title: Retail Sales Associate - Gateway

Location: Western Cape, Cape Town

Overview

JOB PURPOSE: Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Responsibilities

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

Skills Required

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education and Experience Requirements

• Matric certificate and or equivalent
• 2 - 4 years of retail experience
• Sales / Retail / Business Development jobs