Retail Portfolio Manager

Talent Evolution; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading property management firm is looking for a Retail Portfolio Manager in Johannesburg. The role involves managing complex workflows, driving net income, and ensuring compliance with governance frameworks. Responsibilities include reviewing operations, building relationships within the industry, and preparing crucial financial reports. Ideal candidates will have strong analytical skills and a track record in risk management and business development. This position offers a competitive salary aligned with industry standards.

Qualifications

• Experience in managing complex workflows to optimise net income.
• Strong analytical skills for trend analysis and risk mitigation.
• Ability to build and maintain professional relationships in the property industry.

Responsibilities

• Manage a department to drive efficiencies and optimise income.
• Review operational processes and recommend improvements.
• Identify and manage business risk while ensuring compliance.
• Implement business development strategies to increase income.
• Prepare reports on key performance indicators and financial outcomes.

Skills

Business management

Risk management

Data analysis

Relationship building

Compliance knowledge

Job description

Retail Portfolio Manager required in Johannesburg.

The Retail Portfolio Manager provides input into the development and execution of the Asset Management strategy.

The role proactively manages risk to drive overall efficiencies, business compliance and continuous process optimisation to maximise net income.

It ensures consistency in delivery of required business outputs, highlights operational inefficiencies, guides continuous improvement, and converts data into meaningful reports to enable effective decision-making.

Salary: R – R Annually.

Key Responsibilities: Business Management

Manage a department of complex, concurrent workflows to optimise net income, improve operational efficiencies and reduce risk.

Review and audit operational processes and recommend improvements.

Collect data, analyse trends and implement mitigating actions to reduce risk.

Review the annual building budget and mid-year valuation budget in line with company strategy.

Oversee effective Asset Maintenance and Property Management teams, ensuring delivery against KPIs.

Focus on optimising utility recoveries and ensuring turnover rental is accurately paid.

Assist General Managers and Lease Administrators with lease amendments.

Ensure action items from meetings are addressed timeously.

Business Development

Implement strategies that support new business development.

Drive net income through management of departmental KPIs, including:

• Minimising vacancies
• Monitoring arrears
• Managing portfolio expenses
• Identifying opportunities to grow non-GLA income

Prepare monthly reports on Net Operating Income (NOI).

Strategic Relationship Management

Build and maintain relationships within the Property industry and with key business stakeholders.

Maintain strong broker and tenant relationships.

Assist with the annual retailer roadshow.

Risk Management

Identify and manage business risk.

Ensure compliance with relevant Acts and internal governance frameworks.

Implement audit recommendations and ensure accountability.

Identify risks through financial monitoring

Ensure latest leasing templates and documentation (e.g., hybrid leases, tenant criteria, service-level agreements) are implemented.

Oversee updates to asset management and property documentation requirements.

Reporting

Attend relevant project and management meetings.

Collate information for reporting to Exco.

Monitor turnover / footcount and verify via approved systems.

Prepare portfolio summaries and KPIs.

Support mid-year and annual building valuation processes.

Consolidate leasing drivers using