Retail Operations Supervisor – Customer Service Specialist

Bebeecustomerservice; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Pretoria seeks a passionate Service Advisor to ensure service excellence at the point of sale. You will manage staff performance, resolve customer queries, and promote the store's services effectively. Ideal candidates will exhibit a strong dedication to customer satisfaction and team management skills. This is a great opportunity to contribute to the development of a dynamic retail environment.

Qualifications

• Passionate about customer service.
• Ability to manage staff and performance.
• Competent in resolving customer queries.

Responsibilities

• Manage staff performance to deliver high-quality service.
• Resolve customer complaints and concerns in a professional manner.
• Promote the store's services to drive sales growth.

Job description

Job Overview

A leading retail company in Pretoria seeks a passionate Service Advisor to ensure service excellence at the point of sale and oversee operational activities.

This role is ideal for individuals who can manage staff, resolve customer queries, and promote the store's services effectively.

Key Responsibilities

• Manage staff performance to deliver high-quality service.
• Resolve customer complaints and concerns in a professional manner.
• Promote the store's services to drive sales growth.