Retail Customer Experience Specialist

Pepkor Lifestyle; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company is seeking dedicated Customer Service Advisors in Cape Town. Candidates should excel in customer service, possess strong numeracy and interpersonal skills, and be target-driven. Responsibilities include managing customer interactions, processing transactions, and ensuring administrative accuracy. Applicants should have Matric and relevant experience in finance and administration. This role offers the opportunity to thrive in a dynamic retail environment and make a positive impact on customer relations.

Qualifications

• Ability to work with money.
• Computer literacy is essential.
• Practical experience in a financial and administration role is required.

Responsibilities

• Deal with customers in a customer centric manner.
• Ensure accurate processing of transactions.
• Manage administration tasks effectively.

Skills

Customer service

Attention to detail

Interpersonal skills

Numeracy skills

Target driven

Education

Matric

Tools

SAP

MS Office (Word, Excel)

Job description

A leading retail company is seeking dedicated Customer Service Advisors in Cape Town. Candidates should excel in customer service, possess strong numeracy and interpersonal skills, and be target-driven. Responsibilities include managing customer interactions, processing transactions, and ensuring administrative accuracy. Applicants should have Matric and relevant experience in finance and administration. This role offers the opportunity to thrive in a dynamic retail environment and make a positive impact on customer relations.