Retail Business Manager

Armstrong Appointments; Durban North; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is looking for an experienced Grocery Store Manager in Durban North. The role involves overseeing daily operations, managing inventory, monitoring sales performance, and ensuring high standards of customer service. Candidates should have a Grade 12 education and a minimum of 5 years of management experience in the retail sector, particularly grocery. This position offers a competitive salary range of R35,000 – R37,000.

Qualifications

• At least 5 years of experience in a management role within the retail sector.
• Retail grocery experience essential.

Responsibilities

• Overseeing daily operations of the grocery store.
• Monitoring fuel levels and arranging deliveries.
• Ensuring proper stock levels and managing inventory.
• Maintaining cleanliness and safety across the station.
• Implementing and monitoring company policies.
• Managing cash flow and banking.
• Recruiting, training, and supervising staff.
• Ensuring high standards of customer service.

Skills

Team management

Customer service

Inventory management

Cash flow management

Analytical skills

Education

Grade 12

Job description

Main job function

• Overseeing daily operations of the grocery store.
• Monitoring fuel levels, arranging timely deliveries, and ensuring accurate meter readings.
• Ensuring proper stock levels in the grocery store (ordering, receiving, and managing inventory).
• Maintaining cleanliness, safety, and organization across the station and store.
• Implementing and monitoring company policies and procedures.
• Managing cash flow, banking, and reconciliation of daily sales.
• Monitoring fuel and grocery sales performance and reporting to head office/owner.
• Controlling expenses, reducing shrinkage, and preventing theft or loss.
• Recruiting, training, scheduling, and supervising staff.
• Ensuring staff provide good customer service and adhere to safety protocols.
• Motivating and maintaining a productive workforce.
• Ensuring a high standard of customer service at pumps and in the store.
• Handling customer complaints or escalations professionally.
• Running promotions and loyalty programs where applicable

Qualifications

• Grade 12

Criteria

• At least 5 years of experience in a management role within the retail sector
• Retail grocery experience essential

Salary

R35’000 – R37’000

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.