Retail Branch Leader: Growth, Strategy & Service

Sanlam; Pretoria; On-site; ZAR 550 000 - 750 000; Full time

Job summary

A leading financial services provider in Pretoria is seeking a Branch Manager to enhance customer growth and revenue at Sanlam Retail Mass. This role involves strategic planning, managing operations, and leading a team to deliver exceptional service. The successful candidate will have a minimum of 5 years in the industry with leadership experience, along with essential insurance sales skills. Competitive salary, benefits, and career advancement opportunities are offered.

Benefits

Competitive salary and performance-based incentives

Comprehensive benefits package

Opportunities for career advancement

Ongoing training and development programs

Qualifications

• Service Management experience is essential.
• Minimum of 5 years recent industry experience, 3 years in leadership.
• Insurance sales experience required.

Responsibilities

• Grow the customer base and revenue of Sanlam Retail Mass.
• Lead service delivery culture within the branch.
• Manage day-to-day operations of the retail branch.

Skills

Sales tactics and approaches

Stakeholder engagement and management

Customer service and engagement

Business Acumen

Critical thinking and problem-solving skills

Strong communicator (verbally and in writing)

Education

Matric (Grade 12)

RE1 and RE5

120 Wealth credits OR tertiary qualification recognised by the FSCA

Job description

A leading financial services provider in Pretoria is seeking a Branch Manager to enhance customer growth and revenue at Sanlam Retail Mass. This role involves strategic planning, managing operations, and leading a team to deliver exceptional service. The successful candidate will have a minimum of 5 years in the industry with leadership experience, along with essential insurance sales skills. Competitive salary, benefits, and career advancement opportunities are offered.