Restaurant Ops Leader: Service Excellence & Growth

Pedros; eMalahleni; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A fast-food chain in eMalahleni is seeking an experienced Restaurant Manager to oversee operations and enhance service quality. Responsibilities include stock management, customer service, and staff training to maximize profitability. The ideal candidate has a minimum of 3 years in Restaurant and Fast-Food Service with strong management and problem-solving skills. Offers a dynamic work environment with a focus on quality standards.

Qualifications

• Minimum 3 years related experience required.
• Restaurant and Fast-Food Service experience essential.
• GAAP experience and knowledge – Advantageous.

Responsibilities

• Oversee overall operation of the restaurant.
• Ensure compliance with health and safety regulations.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximise profitability and motivate staff.

Skills

Customer service

Problem-solving

Management skills

Organizational skills

Verbal communication

Job description

A fast-food chain in eMalahleni is seeking an experienced Restaurant Manager to oversee operations and enhance service quality. Responsibilities include stock management, customer service, and staff training to maximize profitability. The ideal candidate has a minimum of 3 years in Restaurant and Fast-Food Service with strong management and problem-solving skills. Offers a dynamic work environment with a focus on quality standards.