Restaurant Operations Leader

Pedros Chicken; Wes-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A fast-food restaurant chain in South Africa is seeking an experienced manager to oversee the operation of the restaurant/take-away. Responsibilities include maintaining food quality standards, managing stock control, and handling customer complaints. The ideal candidate must have at least three years of experience in restaurant management, strong management and organizational skills, and the ability to motivate staff to achieve profitability targets. Excellent customer service skills are essential for this position.

Qualifications

• Minimum 3 years related experience required in restaurant and fast-food service.
• Knowledge of GAAP is advantageous.
• Strong management and organizational skills are needed.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Manage staff including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Customer service and good verbal communication skills

Problem-solving skills

Organizational skills

Job description

A fast-food restaurant chain in South Africa is seeking an experienced manager to oversee the operation of the restaurant/take-away. Responsibilities include maintaining food quality standards, managing stock control, and handling customer complaints. The ideal candidate must have at least three years of experience in restaurant management, strong management and organizational skills, and the ability to motivate staff to achieve profitability targets. Excellent customer service skills are essential for this position.