Restaurant General Manager (Senior Manager)

TradeOn; Mossel Bay; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fast food company in South Africa is seeking a Senior Restaurant Manager to ensure high standards of service and cleanliness. The role involves managing team performance, controlling costs, and implementing training programs. Ideal candidates should possess a Grade 12 qualification and previous supervisory experience. This position offers a fast-paced, dynamic work environment with excellent career opportunities and job security within a reputable brand.

Benefits

World class management training

Job security within a reputable brand

Fantastic career opportunity

Dynamic and rewarding working environment

Qualifications

• Grade 12 qualification is essential.
• Previous experience in a supervisory role is required.
• Proficiency in English and numeracy is necessary.
• Must be computer literate and possess financial acumen.
• Ability to work efficiently under pressure and accommodate shifts.

Responsibilities

• Achieve high standards in cleanliness and service.
• Manage shifts and control costs effectively.
• Forecast labor needs and create deployment plans.
• Implement safety and security procedures.
• Facilitate training programs for staff.
• Lead by example and support team development.
• Conduct local marketing activities to boost sales.

Skills

Supervisory experience

English proficiency

Numeracy proficiency

Computer literacy

Financial acumen

Ability to work under pressure

Education

Grade 12

Job description

Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

Key Responsibilities

• Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.
• Initiate action where necessary to ensure that all employees meet the standards of performance required.
• Support and act as a role model to employees, providing leadership as necessary.
• Manage Local Store Marketing activities to grow sales.
• Achieve consistent results through team management and leadership.

Requirements

• Grade 12
• Prior supervisory experience
• English Proficiency
• Numeracy Proficiency
• Computer Literate
• Financial Acumen
• Ability to work under pressure and enjoy working shifts

What we offer you

• World class management training
• Job security within a reputable brand with a stable and growing company
• Fantastic career opportunity
• Fast paced, dynamic and rewarding working environment