Renewal Sales Specialist CPT

Whistle; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A global cybersecurity provider is seeking a proactive Renewal Sales Specialist in Cape Town to engage with customers and guide them in adopting solutions related to network and email security. Ideal candidates should have over 2 years of experience in B2B tech sales, proficient communication skills, and a background in cybersecurity. This hybrid role includes benefits like a travel allowance and provided hardware.

Benefits

Travel allowance

Included food

All required hardware supplied

Qualifications

• 2+ years in cold calling with a proven track record.
• Experience with multiple outreach channels including phone, LinkedIn, and email.
• Background in B2B tech, SaaS, IT services, or cybersecurity.

Responsibilities

• Communicate with current customers to understand their needs.
• Help customers adopt and expand solutions in email and network security.
• Collaborate with account managers to strengthen customer relationships.

Skills

Native or professional-level English proficiency

Cold calling experience

Customer engagement skills

CRM proficiency

Communication and interpersonal skills

Tools

Hubspot

Job description

About the Role:

We're searching for a proactive and customer-focused Renewal Sales Specialist to join our team supporting one of our clients - a global provider of digital trust and cybersecurity solutions. This hybrid role (4 days in-office, 1 day from home) is ideal for someone with a background in B2B tech sales who thrives on engaging with existing customers and guiding them toward the right security solutions.

As a Renewal Sales Specialist, you'll play a vital part in communicating with current customers, understanding their needs, and helping them adopt and expand solutions, particularly in email and network security, with a strong focus on DMARC. You'll work closely with account managers to strengthen customer relationships, increase product adoption, and support overall revenue growth.
The client offers a supportive work environment with travel allowance, food included, and all required hardware supplied.

What We're Looking For:

• Language Proficiency: Native or professional-level English proficiency, with clear and concise communication.
• Sales Experience: >2 years in cold calling, with proven experience using multiple outreach channels (phone, LinkedIn, and email).
• Customer Engagement: Ability to understand customer needs and articulate solutions related to network protection or email security - DMARC experience is a strong advantage.
• CRM Proficiency: Comfortable using CRM systems to manage prospects and track outreach. Experience with Hubspot would be preferred.
• Industry Experience: Background in B2B Tech, SaaS, IT Services or cybersecurity is required.
• Communication Skills: Excellent communication and interpersonal skills with the ability to build rapport and effectively manage objections.

You are welcome to have a look at our website for more information about Whistle: https://www.whistle.ltd/