Remote Merchant Growth Architect (Fintech Payments)

Zapper™; Durban; Remote; ZAR 600 000 - 800 000; Full time

Job summary

A fintech company in Durban is seeking a Merchant Growth Manager to drive revenue and account growth for its merchants. The role involves activating, educating, and expanding relationships with merchants leveraging a proprietary product stack. Ideal candidates should have a solid sales background, preferably in fintech, and be skilled in using CRM tools like Zoho. This position offers an opportunity to work remotely while fostering merchant success.

Qualifications

• Solid experience in Sales, Customer Success, or Marketing.
• Fintech experience preferred.
• Strong business acumen and experience with payment products.
• Ability to interact with merchants and knowledge of retail/hospitality industry.

Responsibilities

• Drive merchant revenue and account growth.
• Activate, educate, and expand relationships with merchants.
• Identify upsell and cross-sell opportunities.
• Conduct quarterly business reviews for top merchants.

Skills

Sales experience

Customer Success

Marketing experience

Fintech knowledge

Business acumen

Tools

Zoho

QuickSights

Job description

A fintech company in Durban is seeking a Merchant Growth Manager to drive revenue and account growth for its merchants. The role involves activating, educating, and expanding relationships with merchants leveraging a proprietary product stack. Ideal candidates should have a solid sales background, preferably in fintech, and be skilled in using CRM tools like Zoho. This position offers an opportunity to work remotely while fostering merchant success.