Remote IT Support Desk Specialist – Entry Level

Bcx Zambia; Remote; ZAR 328 000 - 493 000; Full time

Job summary

A leading IT services company is seeking an entry-level candidate for a remote support position in East London, South Africa. The successful applicant will investigate technical issues, address client queries, and maintain a professional demeanor. Ideal candidates should possess ICT knowledge, strong problem-solving skills, and a Grade 12 education. Experience with hardware solutions and relevant certifications are advantageous. This is a full-time position, which may require extended working hours.

Qualifications

• Basic knowledge of ICT and strong analytical and problem-solving skills.
• Education: At least Grade 12 or equivalent.
• Experience with hardware solutions preferred.

Responsibilities

• Investigate technical issues and provide solutions.
• Follow up on client queries maintaining professionalism.
• Work may require extended hours.

Skills

ICT knowledge

Problem-solving skills

Education

Grade 12 education

Job description

A leading IT services company is seeking an entry-level candidate for a remote support position in East London, South Africa. The successful applicant will investigate technical issues, address client queries, and maintain a professional demeanor. Ideal candidates should possess ICT knowledge, strong problem-solving skills, and a Grade 12 education. Experience with hardware solutions and relevant certifications are advantageous. This is a full-time position, which may require extended working hours.