Remote IT Account Manager — Growth & Strategy

Kontak Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A prominent recruitment agency is seeking an Account Manager to manage a portfolio of client accounts remotely for applicants living in South Africa. The successful candidate will take ownership, establish trusted partnerships, and translate technical insights into business value. You will utilize your account management experience to drive revenue retention and ensure client satisfaction. This role offers a salary range of R30,000 to R40,000 per month, depending on experience.

Qualifications

• At least 3 years’ experience in account management within an MSP, SaaS, or B2B technology environment.
• Proven experience managing and retaining a book of business.
• Strong commercial understanding, including pricing and margins.

Responsibilities

• Own and manage a defined book of client accounts.
• Build strong, long‑term relationships with clients.
• Drive gross and net revenue retention through proactive account management.

Skills

Account management

Client relationship building

Technical comprehension

CRM systems

Financial acumen

Communication skills

Tools

Microsoft 365

CRM systems

Excel

Job description

A prominent recruitment agency is seeking an Account Manager to manage a portfolio of client accounts remotely for applicants living in South Africa. The successful candidate will take ownership, establish trusted partnerships, and translate technical insights into business value. You will utilize your account management experience to drive revenue retention and ensure client satisfaction. This role offers a salary range of R30,000 to R40,000 per month, depending on experience.