Remote German-Speaking Airline Support & Sales Specialist

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is looking for a German Speaking Customer Service & Sales Representative to support a prestigious airline brand. This fully remote position involves assisting international passengers with travel-related inquiries in both German and English. Candidates must have a permanent residence permit or South African ID and be flexible to work shifts. The role demands excellent communication skills and the ability to thrive in a fast-paced call center environment.

Qualifications

• Must possess a permanent residence permit or South African ID.
• Flexibility to work in a 24/7 rotational shift schedule.
• Stable fixed line internet required for work.

Responsibilities

• Assist passengers with travel-related queries in German and English.
• Handle airline reservations and voice calls.
• Meet key performance indicators in a call center environment.

Skills

German language proficiency

Customer service

Communication skills

Ability to work shifts

Job description

A leading recruitment agency is looking for a German Speaking Customer Service & Sales Representative to support a prestigious airline brand. This fully remote position involves assisting international passengers with travel-related inquiries in both German and English. Candidates must have a permanent residence permit or South African ID and be flexible to work shifts. The role demands excellent communication skills and the ability to thrive in a fast-paced call center environment.