Remote French Tech Support Pro — Medical Devices

Partnerhero; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading tech support firm is seeking a Technical Support Specialist to help users with sensory equipment in a fully remote capacity. Candidates should have C1/C2 French proficiency and a minimum of 2 years in technical support. Responsibilities include troubleshooting hardware and software issues and documenting cases in Salesforce. The firm promotes a culture of empathy, growth, and ownership, offering a competitive salary and comprehensive benefits including medical, dental, and vision coverage.

Benefits

Medical coverage

Dental coverage

Vision coverage

Qualifications

• Proficiency in C1/C2 French is a must.
• At least 2 years of experience in technical support roles.
• Strong troubleshooting skills for hardware and software.

Responsibilities

• Assist users with sensory equipment.
• Troubleshoot hardware and software issues.
• Document cases in Salesforce.

Skills

C1/C2 French proficiency

Technical support experience

Empathy

Tools

Salesforce

Job description

A leading tech support firm is seeking a Technical Support Specialist to help users with sensory equipment in a fully remote capacity. Candidates should have C1/C2 French proficiency and a minimum of 2 years in technical support. Responsibilities include troubleshooting hardware and software issues and documenting cases in Salesforce. The firm promotes a culture of empathy, growth, and ownership, offering a competitive salary and comprehensive benefits including medical, dental, and vision coverage.