Remote French-Speaking Customer Service & Sales Specialist

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is looking for a French Speaking Customer Service and Sales Representative. This role involves assisting international passengers with travel-related queries in both French and English while working for a prestigious airline. Candidates must be fluent in French and possess strong customer service skills. The position is fully remote, offering a flexible schedule with required training conducted in-office for the first 15 weeks. A stable internet connection is essential, along with a South African ID.

Benefits

Fully paid training

Work for a prestigious airline

Qualifications

• Must have a South African ID or permanent residence permit.
• Fibre internet connection or ADSL line required at own cost.
• Must complete 4 weeks of fully paid training.

Responsibilities

• Assist passengers with pre & post flight queries in French & English.
• Handle airline reservations systems & voice calls.
• Meet specific key performance indicators.

Skills

Native level fluency in French language

Flexibility to work shifts

Strong customer service skills

Job description

A leading recruitment agency is looking for a French Speaking Customer Service and Sales Representative. This role involves assisting international passengers with travel-related queries in both French and English while working for a prestigious airline. Candidates must be fluent in French and possess strong customer service skills. The position is fully remote, offering a flexible schedule with required training conducted in-office for the first 15 weeks. A stable internet connection is essential, along with a South African ID.