Remote First-Line It Support Engineer

Payroll Easy; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A technology company is looking for a 1st Line Support Engineer in Welkom, Free State. This full-time position involves providing efficient technical support for a remote workforce, troubleshooting IT issues, and managing remote assets. The ideal candidate will have strong skills in Windows systems, experience with Jira, and the ability to work independently. Excellent communication skills are also essential for this role. A proactive problem-solving approach is highly valued.

Qualifications

• Strong understanding of Windows systems.
• Experience with ticketing tools like Jira.
• Ability to work independently.

Responsibilities

• Provide efficient technical support for remote workforce.
• Troubleshoot IT issues and manage remote assets.
• Install and configure systems.

Skills

Proactive problem-solving

Excellent communication skills

Understanding of Windows systems

Tools

Jira

Job description

A technology company is seeking a 1st Line Support Engineer to provide efficient technical support for its remote workforce.

Responsibilities include troubleshooting IT issues, installation and configuration of systems, and managing remote assets.

Ideal candidates will have a strong understanding of Windows systems, experience with ticketing tools like Jira, and a proactive problem-solving approach.

This full-time role requires excellent communication skills and the ability to work independently.