Remote EHR Technical Onboarding Specialist

Careers; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare technology provider is seeking an EHR Technical Specialist in Cape Town to provide client-facing technical support for EHR systems. Responsibilities include troubleshooting access and permissions issues, ensuring accurate appointment attribution, and documenting all incidents. The ideal candidate should have 2-5 years of experience in EHR systems with a preference for healthcare backgrounds. This is an opportunity to contribute to a remote workforce focused on enhancing client success.

Qualifications

• 2-5 years of experience supporting or administering EHR systems.
• Experience in healthcare or clinical environments preferred.
• Prior experience in a client-facing technical support role is a plus.

Responsibilities

• Provide technical support for EHR systems.
• Troubleshoot access and permissions issues.
• Ensure accuracy of appointment attribution.
• Document configurations, issues, and resolutions.

Skills

Client-facing technical support

Troubleshooting EHR issues

Data integrity

Communication skills

Job description

A leading healthcare technology provider is seeking an EHR Technical Specialist in Cape Town to provide client-facing technical support for EHR systems. Responsibilities include troubleshooting access and permissions issues, ensuring accurate appointment attribution, and documenting all incidents. The ideal candidate should have 2-5 years of experience in EHR systems with a preference for healthcare backgrounds. This is an opportunity to contribute to a remote workforce focused on enhancing client success.