Remote Customer Support Admin for Gaming Community

The Legends Agency; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic gaming company is looking for a Customer Support Administrator to help users with queries and ensure a seamless experience. This remote role requires excellent communication skills and experience in customer service. Candidates should be empathetic, detail-oriented, and able to work independently. Suitable applicants will be part of a passionate community dedicated to enhancing gaming experiences.

Qualifications

• 1-2 years experience in customer service or administrative roles.
• Excellent written communication skills and attention to detail.
• Comfortable working independently and managing your own schedule.

Responsibilities

• Respond promptly and professionally to customer emails.
• Provide accurate information, support, and troubleshooting assistance.
• Collaborate with internal teams to refine customer service processes.

Skills

Excellent written communication skills

Customer service experience

Problem-solving ability

Time management

Tools

Email

Online support systems

Job description

A dynamic gaming company is looking for a Customer Support Administrator to help users with queries and ensure a seamless experience. This remote role requires excellent communication skills and experience in customer service. Candidates should be empathetic, detail-oriented, and able to work independently. Suitable applicants will be part of a passionate community dedicated to enhancing gaming experiences.