Remote Customer Resolution Specialist Bilingual

Enbaya Prepaid Meters; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading utility service provider is seeking a dedicated Customer Service Consultant in Gauteng to resolve complex customer queries. The role requires at least 3 years of experience in a call center and bilingual proficiency in English and Afrikaans. It offers the flexibility of remote work, along with benefits such as medical aid and retirement annuity. This position is ideal for candidates with strong communication skills and a passion for customer service.

Benefits

Medical aid

Retirement annuity

Qualifications

• At least 3 years of experience in a call center.

Responsibilities

• Resolve complex customer queries.
• Utilize detailed knowledge of utility management.

Skills

Bilingual proficiency in English and Afrikaans

Strong communication skills

Job description

A leading utility service provider in Gauteng is seeking a dedicated Customer Service Consultant to resolve complex customer queries through effective communication and detailed knowledge of utility management.

The ideal candidate will have at least 3 years of experience in a call center, with bilingual proficiency in English and Afrikaans.

This position offers the flexibility of remote work and comes with various benefits, including medical aid and retirement annuity.