Relief Manager OPS 1

Pepkor Lifestyle; Carletonville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic retail company in Carletonville is seeking an experienced Relief Manager to oversee daily operations across multiple stores. The ideal candidate will have 3-5 years of management experience and a passion for enhancing customer satisfaction and driving sales. Responsibilities include managing staff, ensuring profitability, and implementing effective strategies within a fast-paced retail environment. Join our team to contribute to our growth and success.

Qualifications

• 3-5 years of management experience in a retail environment.
• Ability to implement strategies that drive sales and enhance customer experience.
• Strong leadership skills and ability to manage teams effectively.

Responsibilities

• Manage daily operations to ensure store profitability.
• Lead and train staff to provide superior customer service.
• Oversee stock management and store presentation.

Skills

Business Acumen

Driving execution

Excellent verbal and written communication skills

Interpersonal skills

Strong administrative skills

People management

Planning and organising

Education

Grade 12

Retail Management/Business Diploma

Job description

Introduction

We are looking for an experienced Relief Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales. The successful candidate will relief in various stores across the JD Home chains when required.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum Requirements

• Grade12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for joining our team and help us drive success and growth in our branch locations.