Reliability Engineer: Automate, Triage & Stabilize

Iress; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading technology company is seeking a Support Reliability Engineer in Gauteng, South Africa. This position is responsible for ensuring the stability and performance of systems, involving monitoring, troubleshooting, and automation. Candidates should have a Bachelor's degree and 3–5 years of relevant experience, with skills in Windows and Linux server administration, as well as knowledge of networking. The company promotes a culture of inclusivity and offers significant employee benefits.

Benefits

Flexible working options

Generous parental leave

Local community initiatives participation

Qualifications

• Minimum of 3–5 years’ experience in a production support, DevOps, or reliability engineering role.
• Knowledge of Networking and Cloud platforms (AWS, Azure, Google Cloud).
• Experience with databases.

Responsibilities

• Monitor and maintain the health and performance of production systems.
• Investigate, troubleshoot, and resolve complex system issues.
• Collaborate to identify root causes and drive permanent fixes.
• Implement automation to improve incident response.
• Document operational procedures for system reliability.

Skills

Problem-solving

Communication skills

Continuous improvement mindset

IT Operations

Incident Management

Automation

Collaboration

Analytical Thinking

Effective Communication

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Windows Server Administration

Linux Server Administration

Datadog

Prometheus

Grafana

MSSQL SQL

Job description

A leading technology company is seeking a Support Reliability Engineer in Gauteng, South Africa. This position is responsible for ensuring the stability and performance of systems, involving monitoring, troubleshooting, and automation. Candidates should have a Bachelor's degree and 3–5 years of relevant experience, with skills in Windows and Linux server administration, as well as knowledge of networking. The company promotes a culture of inclusivity and offers significant employee benefits.