Receptionist Buildings Access Security

Centrax Digital; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A corporate service provider in Johannesburg seeks a full-time receptionist to serve as the first point of contact for visitors and contractors. Responsibilities include verifying identification, managing visitor logs, and enforcing access policies. The ideal candidate should have a National Certificate in Office Administration, excellent telephonic etiquette, and a customer service orientation. Strong organizational skills and the ability to multitask are essential. A professional and presentable demeanor is required for this corporate environment.

Qualifications

• Fluency in English (written and spoken).
• Experience as a receptionist and switchboard operator in a medium to large organization.
• Excellent telephonic etiquette and interpersonal communication.

Responsibilities

• Greet and assist all visitors, employees, and contractors.
• Verify identification, issue visitor badges/cards, and maintain visitor logs.
• Enforce access control policies and monitor entry/exit points.

Skills

Multi‑line Phone Systems

Customer Service

Computer Skills

QuickBooks

Medical office experience

Office Experience

10 Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Medical Receptionist

Phone Etiquette

Education

NQF 5 : 1-2 year Certificate / Diploma

National Certificate / Diploma in Office Administration or related fields

Job description

To serve as the first point of contact for all visitors contractors and employees entering that only authorized individuals gain access while providing professional front-line service and supporting security protocols and compliance requirements.

Education

NQF 5 : 1-2 year Certificate / Diploma

Qualifications and experience

National Certificate / Diploma in Office Administration or related fields.

Experience as a receptionist and switchboard operator in a medium to large organization.

Special Requirements

May require shift flexibility coverage for peak times or special reception events.

Fluency in English (written and spoken).

Experience with SAP or clerical systems preferred.

Excellent telephonic etiquette, interpersonal communication and customerservice orientation.

Highly organized and detail‑oriented able to prioritize and multitask without close supervision.

Strong attention to detail and situational awareness.

Ability to remain calm under pressure.

Professional and presentable demeanor appropriate for corporate environment.

Requirements

Access control and verification

Greet and assist all visitors, employees and contractors in a professional and courteous manner.

Verify identification, issue visitor badges/cards and maintain accurate visitor logs.

Enforce access control policies including Anti‑Passback rules and National Key Point compliance requirements.

Monitor entry/exit points to prevent unauthorised access.

Conduct basic bag or equipment inspections where authorised.

Use electronic access systems and CCTV to monitor lobby activities.

Visitor & Contractor Management

Contact hosts to confirm appointments before granting access.

Ensure all visitors and contractors are escorted or directed to their destination.

Incident Reporting

Report suspicious activities, security breaches or safety hazards to the Security Consultant or Control Room immediately.

Maintain accurate incident and access records for audits.

Customer Service & Communication

Provide information and directions to authorised visitors and employees.

Handle incoming phone calls at reception and direct them appropriately.

Administrative Support

Maintain reception area in a neat, orderly and secure manner.

File visitor documentation and update access control records as required.

Assist with security‑related administration such as compiling daily access reports.

Competencies

Acquiring Information

Championing Customer Needs

Demonstrating Self‑Insight and Awareness

Sharing Information

Required Skills

Access control and verification: Greet and assist all visitors, employees and contractors in a professional and courteous manner. Verify identification, issue visitor badges/cards and maintain accurate visitor logs. Enforce access control policies including Anti‑Passback rules and National Key Point compliance requirements. Monitor entry/exit points to prevent unauthorised access. Conduct basic bag or equipment inspections where authorised. Use electronic access systems and CCTV to monitor lobby activities. Visitor & Contractor Management: Contact hosts to confirm appointments before granting access. Ensure all visitors and contractors are escorted or directed to their destination. Incident Reporting: Report suspicious activities, security breaches or safety hazards to the Security Consultant or Control Room immediately. Maintain accurate incident and access records for audits. Customer Service & Communication: Provide information and directions to authorised visitors and employees. Handle incoming phone calls at reception and direct them appropriately.

Key Skills

• Multi‑line Phone Systems
• Customer Service
• Computer Skills
• QuickBooks
• Medical office experience
• Office Experience
• 10 Key Calculator
• Dental Office Experience
• Front Desk
• Administrative Experience
• Medical Receptionist
• Phone Etiquette

Employment Type: Full Time

Experience: years

Vacancy: 1