Reception Administrator

Mediclinic Group; Noord-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A major healthcare provider in South Africa seeks a professional to assist with patient admissions and discharges. The role requires maintaining patient confidentiality and adhering to operational policies. Essential qualifications include at least a Grade 12 education. While no experience is mandatory, familiarity with reception duties in a healthcare setting is desirable. Candidates must be skilled in Microsoft Office and have basic knowledge of anatomy. Employment is full-time, located on-site in Kimberley, Northern Cape.

Qualifications

• Grade 12 or equivalent education required.
• No minimum experience needed, but reception administration experience desired.
• Reception experience in a private healthcare facility is an advantage.

Responsibilities

• Assist patients with admissions and discharges professionally.
• Process pre-admissions/bookings as per procedures.
• Maintain patient confidentiality and manage risk.

Skills

Debtpack Enquiry application

Patient Administration policies and procedures

Computer literate (Microsoft Office)

ICD and CPT codes

Anatomy knowledge

Education

Grade 12 or equivalent

Job description

Mediclinic Gariep Kimberley South Africa

Closing date: 25/11/2025
Number of positions: 1
Recruiter name: Portia Mabunda
Reference number: 65180
Workplace Type: On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

• Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
• Identify and prevent financial risks by adhering to policies and procedures
• Ensure an effective discharge process as per the Patient Administration Manual
• Maintain patient confidentiality

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Key Skills

• In House Legal
• Deputy
• Adobe Photoshop
• Import & Export
• Cosmetics

Employment Type

Full Time

Experience

Unclear Seniority

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Administrator • Kimberley, Northern Cape, South Africa