Quality Assurance Manager

Industrial Bakeware Company (Pty) Ltd; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A dynamic manufacturer in Cape Town seeks a hands-on Quality Assurance Manager to lead the quality management system. Responsibilities include improving compliance frameworks, managing quality assurance controllers, and driving process improvements. Ideal candidates will have 3–5 years in a manufacturing setting and relevant qualifications. This full-time position offers a salary range of R35,000 – R45,000 per month, including performance-based incentives and company benefits.

Benefits

Company laptop

Optional Provident Fund

Medical Aid contributions

Life Cover contributions

15 days annual leave

Qualifications

• 3–5 years experience in a manufacturing or process-driven environment.
• Proven experience as a Quality Engineer, Process Specialist, or Quality Manager.
• Strong understanding of SOP-driven environments and compliance systems.

Responsibilities

• Develop and maintain an effective Quality Management System.
• Lead internal audits and ensure compliance with external audits.
• Drive continual improvement initiatives based on quality data analysis.

Skills

Leadership

Attention to detail

Analytical problem-solving

Communication

Education

BSc / BEng / BTech / Diploma in Quality, Engineering, Manufacturing, or related field

ISO 9001 / ISO 45001 / Six Sigma certification

Job description

Overview

If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety — this role is for you.

IBCO is a dynamic and fast-growing manufacturer operating in an exciting and essential industrial sector. We are looking for a hands-on Quality Assurance Manager to lead and strengthen our quality and compliance function as the business continues to scale.

To lead, implement, and continuously improve the Quality Management System (QMS) and HSE compliance framework, ensuring that products, processes, and people meet internal standards, customer requirements, and regulatory obligations.

The role manages a small team of Quality Assurance Controllers and works closely with Production, Maintenance, and Operations leadership.

Key Responsibilities & Outputs include, but are not limited to:

Responsibilities

Quality Management & Compliance

• Develop, implement, and maintain an effective Quality Management System across the factory.
• Ensure all manufacturing processes comply with approved SOPs, quality manuals, and work instructions.
• Own and manage non-conformance, deviation, corrective and preventative action (CAPA).
• Lead root cause analysis and drive sustainable corrective actions.
• Manage customer complaints, investigations, and closure within agreed timelines.
• Drive continual improvement initiatives based on manufacturing best practice and data analysis.

Audits, Risk & Governance

• Plan and lead internal audits, self-inspections, and quality reviews.
• Ensure readiness for external audits, customer audits, and regulatory inspections.
• Implement and maintain an annual risk assessment schedule aligned to operational risk.
• Track quality KPIs and report trends, risks, and improvement actions to management.

HSE Oversight (in collaboration with Operations)

• Ensure HSE standards and legal requirements are implemented and maintained.
• Support incident investigations and corrective action implementation.
• Promote a strong safety and quality culture across the factory floor.

People & Capability

• Lead, coach, and develop a Quality Assurance team.
• Ensure staff are trained, competent, and compliant with SOPs and quality standards.
• Work cross-functionally with Production, Maintenance, and Supply Chain teams.

Laboratory & Controls

• Maintain quality control systems, testing protocols, and laboratory practices where applicable.
• Ensure measurement, inspection, and documentation standards are consistently applied.

Minimum Qualifications

• BSc / BEng / BTech / Diploma in Quality, Engineering, Manufacturing, or related field
• ISO 9001 / ISO 45001 / Six Sigma certification advantageous

Experience & Technical Competence

• Minimum 3–5 years’ experience in a manufacturing or process-driven environment
• Proven experience as a Quality Engineer, Process Specialist, or Quality Manager
• Strong understanding of SOP-driven environments and compliance systems
• Exposure to audits, risk management, and corrective action systems

Behavioural Competencies

• Strong leadership and communication skills across all organisational levels
• High attention to detail and accuracy
• Analytical and structured problem-solving ability
• Deadline-driven with excellent time management
• Able to work independently and under pressure
• Proactive, hands-on, and improvement-focused
• Comfortable supporting a 24/7 production environment

Other Requirements

• Fluent in English (written and verbal)
• Own transport and availability for on-call support when required
• Positive, inquisitive, and solutions-oriented mindset

Package & Remuneration

• Performance-based contract
• Salary Range depending on experience and qualification: R35,000 – R45,000 per month (CTC)
• Company laptop
• Optional Provident Fund, Medical Aid, and Life Cover contributions
• 15 days annual leave

IBCO is an equal opportunity employer and is committed to Employment Equity. Preference will be given to suitably qualified candidates from designated groups in line with our EE Plan. The company reserves the right not to make an appointment.

Should you not hear from us within 2 weeks of your application, please consider your application as unsuccessful.

Job Type: Full-time

Work Location: In person

Application settingsApplication method

• Email

Require resume

• Yes