Quality Assurance Engineer

Joy; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A healthcare technology company in Durban is seeking a Quality Assurance professional to enhance its innovative digital social prescription technology. The role involves analyzing project requirements, developing test plans, and conducting both manual and automated testing on software solutions. Successful candidates will have a solid background in software development methodologies and experience with test automation tools. This position emphasizes collaboration with cross-functional teams to improve product quality and efficiency.

Qualifications

• Good understanding of software development processes.
• Experience in designing and implementing quality assurance activities.
• Experience working in cross-functional teams.

Responsibilities

• Analyze project requirements to develop comprehensive test plans.
• Perform manual and automated testing on web-based and desktop software.
• Collaborate with cross-functional teams to drive efficiency.

Skills

Software development and testing methodologies

Quality assurance reporting techniques

Test automation tools (TestComplete, Cypress, Selenium)

Version control (Bitbucket, GitHub, GitLab)

Project management software (Jira, Trello)

Agile environment experience

Communication and collaboration skills

Job description

Our take

Nearly 20% of GP appointments are made for non-medical reasons which has led to 70% of people being referred to some form of Adult Social Care. Social prescribing – sometimes referred to as community referral –connects people to activities, groups, and support that improve health and wellbeing.

There are a wide range of social determinants that are often the root cause of non-medical appointments being made, such as loneliness or debt-related stress, and social prescribing can help change the circumstances that make people feel unwell. Joy’s suite of products enables health and social care professionals to link clients to local services and demonstrate outcomes.

From its case management system, marketplace, app, and more, Joy’s innovative digital social prescription technology has great potential to optimise social prescribing, changing health outcomes for countless patients.

Who you are

• Good understanding of software development and testing methodologies, including CI/CD
• Proven experience in designing and implementing quality assurance activities in software development
• Proven experience in quality assurance reporting techniques and documentation
• Experience in test automation tools, such as TestComplete, Cypress and Selenium
• Experience in version control (bitbucket, Github, Gitlab)
• Experience in project management software (Jira, OpenProject, Trello, Linear)
• Experience working in an Agile, fast-paced environment
• Quick learner and able to work independently as well as collaboratively in cross-functional teams
• Excellent communication and collaboration skills

What the job involves

• Analyse project requirements, specifications, and user stories to develop comprehensive test plans and test cases on new features
• Expand and maintain automated testing with our existing testing tool (TestComplete)
• Perform thorough manual and automated testing on our web-based and desktop-based software, including regression testing, to identify defects and ensure functionality, usability and stability of new releases and updates
• Collaborate with developers, design and management to drive efficiency and velocity within the team, ensuring timely delivery of features and bug fixes and preventing bottlenecks
• Collaborate with Customer Success and 2nd line support to verify and raise defects to the Product team, and track issues to resolution
• Collaborate with cross-functional teams and customers on QA initiatives for product and feature pilots
• Contribute to our Product team documentation, such as QA processes and product knowledge
• Evaluate system performance and reliability under various scenarios and conditions
• Participate in regulatory compliance efforts, ensuring adherence to healthcare industry standards and regulations.
• Contribute to the improvement of QA processes, methodologies, and tools to enhance efficiency and effectiveness
• Engage with senior leadership to drive QA metrics, including Defect Leakage, and generate reports when necessary

Application process (3-4wks)

• Initial screening interview with Head of product
• Case study/Take-home task
• In-depth assessment interview
• Final interview with CEO/Founder