QA Specialist: Banking Onboarding & Compliance

Nedbank; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A major banking institution in Johannesburg is seeking a QA Specialist to ensure compliance and perform quality assurance for onboarding processes. The ideal candidate has at least 3 years of banking experience, with a strong focus on compliance and risk management. Responsibilities include conducting audits, managing quality assurance communications, and collaborating with internal teams to improve processes. This role is pivotal for maintaining industry standards and ensuring client compliance with FICA regulations.

Qualifications

• 3 years’ work experience in general banking, with at least 2 years in Compliance/FICA/AML.
• Strong understanding of FICA Act requirements.
• Experience in conducting audits and compliance checks.

Responsibilities

• Conduct quality assurance for New-to-Bank clients and compliance reviews.
• Manage Quality Assurance mailbox and provide timely advice to onboarding teams.
• Perform routine audits to ensure adherence to business processes.

Skills

Quality Assurance

Compliance Knowledge

Data Analysis

Communication

Adaptability

Education

Advanced Diploma/Bachelor's Degree

Internal Auditing Qualification

Job description

A major banking institution in Johannesburg is seeking a QA Specialist to ensure compliance and perform quality assurance for onboarding processes. The ideal candidate has at least 3 years of banking experience, with a strong focus on compliance and risk management. Responsibilities include conducting audits, managing quality assurance communications, and collaborating with internal teams to improve processes. This role is pivotal for maintaining industry standards and ensuring client compliance with FICA regulations.