Property Maintenance Coordinator

RecruitMyMom; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A property management firm in Randburg is seeking a detail-oriented Property Maintenance Coordinator to join their team. The role involves managing maintenance requests, coordinating with tenants and contractors, and ensuring service efficacy. The ideal candidate has Grade 12 and experience in property management. Strong communication and organisational skills are vital for success in this full-time, in-office position, offering a micro flexible schedule. This opportunity suits those passionate about service and efficiency.

Qualifications

• At least 3 years' experience in a busy office environment.
• At least 1 year's experience in property management or maintenance coordination.
• Strong organisational skills to handle multiple tasks.

Responsibilities

• Log and manage all maintenance requests promptly.
• Provide timely feedback to tenants and landlords.
• Coordinate service providers and approvals.

Skills

Organisational skills

Communication skills

Problem-solving ability

Dependability

Customer service orientation

Education

Grade 12

Job description

Bryanston, South Africa | Posted on 05/12/2025

A detail-oriented and proactive Property Maintenance Coordinator is needed to join a growing property management team. This role is key to ensuring tenants, landlords, and service providers receive a professional, efficient, and seamless service experience. This opportunity is full-time in-office with micro flexibility, working Monday to Friday from 08h00 - 17h00. If you are interested in the property industry, service-driven, organised, and thrive in a fast-paced property environment, this could be the perfect opportunity for you.

This role offers the opportunity to be the link between tenants, landlords, and contractors while ensuring that maintenance requests are handled smoothly and professionally.

Key Responsibilities

• Log and manage all reported maintenance requests on RedRabbit on the day they are received.
• Provide same-day feedback to tenants and landlords regarding queries or reported work.
• Appoint service providers, follow up on quotes, and coordinate approvals with landlords.
• Track work progress, complete follow-ups, and confirm tenant satisfaction once jobs are finalised.
• Provide consistent communication to both tenants and landlords, ensuring transparency.
• Visit properties from time to time to check the quality of contractors’ work.
• Be available for after-hours emergencies (e.g., burst geysers or urgent repairs).
• Ensure all invoices and deductions are correctly managed within monthly timelines.

Performance Will Be Measured By

• Number of open tickets.
• Turnaround time to complete maintenance jobs.

Requirements

• Grade 12
• At least 3 years' experience working in a busy, fast-paced office environment.
• At least 1 year's experience in property management, facilities, or maintenance coordination is advantageous.
• Born to Serve, the position can be demoralising as everyone calls in with a problem or issue, so you must enjoy the satisfaction of achieving a good outcome.
• Good judgement as some solutions are not obvious.
• Positive outlook on life with an approachable personality.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication skills – comfortable engaging with landlords, tenants, and contractors.
• Problem-solving ability and confidence to make decisions in urgent situations.
• Dependable and detail-focused with a commitment to accountability.
• Experience in property management, facilities, or maintenance coordination is advantageous.