Product Support Sales Representative X4 Global Grade 10

Barloworld Equipment (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading equipment supplier in South Africa is seeking a qualified diesel/earthmoving equipment mechanic. This role involves converting parts quotations into sales, analyzing client feedback, and achieving operational KPIs. The ideal candidate should have 5 years of experience with Caterpillar products and possess strong business, financial, and communication skills. Relevant educational qualifications are required.

Qualifications

• 5 years Caterpillar experience as a mechanic.
• Sound business communication skills, critical for managerial and technical report writing.
• Basic financial management skills.

Responsibilities

• Follow up parts quotations and convert them into sales.
• Analyze client reasons for rejecting quotations.
• Compile and submit monthly reports with forecasts to management.

Skills

Problem solving

Analysis

Attention to detail

Listening

Influencing

Negotiation

Leadership Competencies

Business development

Financial acumen

Education

Grade 12

B Tech Sales/Marketing Diploma or Certificate

Qualified diesel/earthmoving equipment mechanic

Tools

Microsoft Office

Job description

Key Outputs

• Parts quotations followed up and converted into sales
• Analyse Client reasons for rejecting quotations
• Achievement of Targeted Budget and Effective Expenses Management
• Achievement of Operations KPI’s
• Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly
• Compile and submit a monthly report with forecasts attached to management
• Discuss machine inspection reports regularly with customer

Qualification, Experience and Competencies

• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
• 5 years Caterpillar experience as a mechanic
• Sound business communication skills (Managerial and technical report writing critical in role)
• Sound technical knowledge of product brands
• Basic financial management skills
• Good PC and Microsoft Office knowledge
• Grade 12 and B Tech Sales/Marketing Diploma or Certificate
• Problem solving, Analysis, Attention to detail and Listening
• Influencing and Negotiation
• Leadership Competencies
• Workplace Competencies Business development skills and knowledge
• Sound business and financial acumen
• Exposure to business planning / budgeting processes