Product Manager

M3 Human Capital Management (Pty) Ltd; Stellenbosch; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading payment solutions provider in Stellenbosch is seeking a Product Manager to shape their online servicing and e-commerce capabilities. The ideal candidate will have 3-5 years of product management experience, strong analytical skills, and a data-driven approach. Responsibilities include driving product strategy and managing customer insights. This role offers the chance to collaborate with cross-functional teams to innovate impactful solutions.

Qualifications

• 3-5 years’ experience in product management, preferably in a B2B, SaaS or fintech environment.
• Demonstrable experience in managing data-intensive products, such as dashboards, analytics tools, or reporting platforms.
• A strong understanding of the e-commerce landscape, including shopping carts and online payment gateways.

Responsibilities

• Driving the product vision and strategy for onboarding, dashboards, and e-commerce tools.
• Managing a customer-driven product roadmap and feature prioritisation.
• Representing the customer through research, interviews, and data insights.

Skills

Problem-solving

Communication

Analytical

Data-driven decision-making

Agile product development

Education

Degree in Engineering, Computer Science, Business/Marketing, or a related field

Tools

Jira

Confluence

Job description

Overview

M3 is hiring on behalf of another company. Pay@, a leading payment aggregator and provider of secure payment solutions, is looking to appoint a customer-centric, analytical, and collaborative Product Manager to join their growing team based in Stellenbosch. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a data-driven approach to decision-making.

This role will focus on shaping and driving Pay@’s online servicing and e-commerce capabilities, ensuring customer needs are translated into innovative, impactful solutions. This is a high-impact role where you will collaborate with cross-functional teams to shape the future of our industry-leading products.

Responsibilities

• Driving the product vision and strategy for onboarding, dashboards, and e-commerce tools;
• Managing a customer-driven product roadmap and feature prioritisation;
• Representing the customer through research, interviews, and data insights;
• Defining requirements and user stories for engineering and design teams;
• Collaborating with cross-functional teams to ensure successful delivery and adoption;
• Supporting go-to-market strategies for new features and products;
• Monitoring product performance and identifying areas for improvement;
• Communicating roadmap progress to stakeholders across the business.

Minimum requirements

• Degree in Engineering, Computer Science, Business/Marketing, or a related technical field;
• 3-5 years’ experience in product management, preferably in a B2B, SaaS or fintech environment;
• Demonstrable experience in managing data-intensive products, such as dashboards, analytics tools, or reporting platforms;
• A strong understanding of the e-commerce landscape, including shopping carts, online payment gateways, and fraud prevention;
• Skilled in agile product development;
• Strong communication, analytical, and problem-solving abilities;
• Data-driven decision-making approach;
• Advantageous: payments industry experience, SAFe or similar certification, UX/UI knowledge, Jira/Confluence, technical/software background;
• Driver’s license, and the ability to travel;
• Fluent in English and a good understanding of Afrikaans. Any additional language will be beneficial.

Application

Please apply online at www.m3online.co.za before 09:00 on 30 September 2025.

Enquiries

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.