Process Analyst

Positron SE; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading consultancy firm in Johannesburg is looking for a detail-oriented Process Analyst. You will evaluate client business operations, identify inefficiencies, and design improved workflows. Ideal candidates have a Bachelor's degree in a relevant field and 2+ years of experience. Strong analytical skills and proficiency in tools like Microsoft Visio and Tableau are required. This role offers a collaborative environment where your contributions will directly impact organizational productivity.

Qualifications

• 2+ years of experience in process analysis or business improvement.
• Proficiency in process modeling and data analysis tools.
• Ability to work both independently and as part of a team.

Responsibilities

• Analyze business processes to identify inefficiencies.
• Develop process maps and standard operating procedures.
• Collaborate with teams to implement changes.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

Communication skills

Education

Bachelor's degree in Business Administration, Industrial Engineering, or related field

Tools

Microsoft Visio

Lucidchart

Excel

Tableau

Job description

Role Overview: We are seeking a detail-oriented Process Analyst to evaluate and optimize our clients business operations. This role focuses on identifying inefficiencies, designing improved workflows, and driving productivity enhancements in a collaborative environment.

Key Responsibilities:

• Analyze current business processes to pinpoint bottlenecks and opportunities for improvement.
• Develop and document process maps, workflows, and standard operating procedures.
• Collaborate with cross-functional teams to implement process changes and monitor their impact.
• Use data analytics to measure process performance and recommend solutions.
• Ensure processes comply with industry standards and support organizational objectives.
• Support projects related to process automation or system integrations.

Requirements:

• Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• 2+ years of experience in process analysis, business improvement, or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in process modeling tools (e.g., Microsoft Visio, Lucidchart) and data analysis software (e.g., Excel, Tableau).
• Excellent communication and stakeholder management abilities.
• Ability to work independently and in team settings.