Private Broker

Aon; Cape Town; Hybrid; ZAR 600 000 - 900 000; Full time

Job summary

A leading insurance firm is seeking a Private Broker in Cape Town. This hybrid role involves managing a portfolio of high-net-worth clients, developing client relationships, and ensuring compliance with industry standards. Ideal candidates will have 5-10 years in personal lines insurance and relevant qualifications. The firm emphasizes a supportive and inclusive workplace, providing diverse benefits to promote employee wellbeing.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Inclusive workforce solutions

Qualifications

• Minimum 5 to 10 years’ experience with personal lines insurance.
• Experience in the short-term insurance industry.
• Extensive experience with high-net-worth clients.

Responsibilities

• Manage a portfolio of client accounts.
• Develop and lead relationships with clients.
• Negotiate cover and rates with insurers.

Skills

Analytical skills

Written communication

Interpersonal skills

Education

Grade 12 (matric)

Bachelor’s degree

Registration with the FSCA

Associate with the IISA

Tools

MS Word

MS Excel

Job description

Private Broker

Do you have Personal Lines experience within the Short-Term insurance industry? Looking to grow your career? Read on!

Aon South Africa is hiring a Private Broker; this is a hybrid role working both virtually and from our office in Cape Town.

The role of a private broker is to manage, oversee, grow and administer a portfolio of high-net-worth clients in line with the MOS and servicing and growth strategies.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible for a portfolio of client accounts.
• Developing and leading and improving the day-to-day relationship with clients.
• Manages and co-ordinates all activities related to the portfolio of clients.
• Building and updating a ‘client profile’ of risks and needs analysis per client.
• Responsible for all renewal activities, including preparation of renewal documents, renewal notifications renewal meetings with clients as well as cancellation letters.
• Responsibility for and ownership of tasks and problems relating to clients
• Providing professional and accurate advice to clients, including information is in respect of cover, exclusions, underwriting requirements and terms and conditions.
• Generating referrals from clients through excellent service, accurate advice and knowledge of insurance.
• Liaises and develops relationships with colleagues across the business and other key role players in the High-Net-worth environment.
• Increases cross sell opportunity at all times.
• Negotiates cover and rates with insurers on behalf of clients.
• Arranges Quantum valuations and review sums insured on receipt.
• Processing all policy documentation on relevant systems, including i the loading of new policies and endorsements.
• Responsible for premium collection within the prescribed period.
• Responsible for handling client accounting queries and processes refund requisitions.
• Liaison with the claims' division, assists clients with the first notification of loss.
• Responsible for maintaining an e-mail calendar.
• Responsible for generating own correspondence.
• Adhering to minimum Quality and Service Standards laid down by the Division
• Remains informed of market trends within the insurance industry and maintains awareness of competitor products/ offerings.
• Responsible for maintaining and improving client satisfaction, retention, revenue and profitability.
• Responsible for compliant dealings with clients.
• Contributes into the development of new business with either existing or new clients.
• Coordinates teams of Client Service Consultants (where applicable) to ensure client service standards are met.
• Responsible for general administrative and ad hoc duties that may be requested from management from time to time.
• Responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

Skills and experience that will lead to success

Qualifications.

• Grade 12 (matric).
• A Bachelor’s degree is preferable.
• Registration as a representative with the FSCA in terms of the FAIS Act.
• Registration as an associate with the IISA.

Knowledge.

• Digital literacy with sophisticated experience in MS Word and Excel.
• A well-developed working knowledge of relevant product offerings in the short-term insurance industry.
• Know-how in respect of compliance and quality control in the insurance environment.
• An excellent functional knowledge of policy wordings.
• Knowledge enabling the incumbent to expertly articulate Aon’s proposition

Skills and Attributes.

• Well-developed analytical and technical and problem-solving skills.
• Well-developed written and verbal communication skills.
• Good interpersonal skills

Experience.

• Have a minimum of 5 to 10 years’ experience with personal lines' insurance.
• Have significant experience in the short-term insurance industry.
• Have extensive experience with high-net-worth clients in the short-term insurance industry.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

#LI-AO1