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Pharmacy Manager - Clicks Mall@Mfula

Clicks Group

Durban

On-site

ZAR 300 000 - 400 000

Full time

Today

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Job summary

A leading health and beauty retailer is looking for a Responsible Pharmacist to lead and direct the pharmacy team in providing exceptional pharmaceutical care. The role requires at least 2 years of experience post-service and people management skills. You will manage operational activities, ensure compliance with SAPC regulations, and drive customer service initiatives to enhance the customer experience. This is a permanent position located in KwaZulu-Natal, Durban with market-related remuneration.

Qualifications

Minimum 2 years’ experience post community service year.
Minimum 1 year of people management experience.
Registration as Responsible Pharmacist with SAPC.

Responsibilities

Ensure high standards of pharmaceutical care and accurate dispensing.
Manage operational activities of the dispensary including stock management.
Ensure financial viability of the dispensary through sound management.

Skills

Sound managerial, tutorship and coaching skills

Results and target driven

Planning and organizing skills

Problem-solving skills

Strong customer orientation

Interpersonal skills

Computer literacy

Strong financial acumen

Education

Registered Pharmacist with SAPC

Tools

Unisolve

Position Summary

Industry: Wholesale & Retail Trade

Job category: Pharmaceutic

Location: Mpumalanga

Contract: Permanent

Remuneration: Market Related

About Our Company

Clicks Group

Introduction

To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge