Pharma Telesales Consultant - Build Relationships

Dis-Chem Pharmacies; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading pharmacy chain is seeking a Telesales Consultant for its Worcester office in Cape Town. The role includes managing inbound and outbound calls, addressing customer needs, and maintaining relationships with clients. Candidates must have a Grade 12 certificate and a year of pharmaceutical experience. Responsibilities include problem-solving and providing timely feedback to customers. This position offers a market-related salary along with benefits such as medical aid and provident fund.

Benefits

Medical aid

Provident fund

Staff account

Qualifications

• Ability to read, write, and speak English and another language.
• Sound numerical skills are essential.
• Must be a South African Citizen with a valid driver’s license.

Responsibilities

• Manage large amounts of inbound and outbound calls.
• Identify customers' needs and provide solutions.
• Provide feedback to customers regarding queries.
• Ensure effective internal and external communication.

Skills

Good communication skills

Customer service/focus

Strong attention to detail

Problem-solving

Team player

Time management

Computer literate – MS Office

Education

Grade 12 / Matric with English and Mathematics

1 Year Pharmaceutical experience

Job description

A leading pharmacy chain is seeking a Telesales Consultant for its Worcester office in Cape Town. The role includes managing inbound and outbound calls, addressing customer needs, and maintaining relationships with clients. Candidates must have a Grade 12 certificate and a year of pharmaceutical experience. Responsibilities include problem-solving and providing timely feedback to customers. This position offers a market-related salary along with benefits such as medical aid and provident fund.