Personal Assistant

Old Mutual; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading financial services provider is seeking a Personal Assistant in Gauteng to support the Claims Senior Management team. This role involves managing calls, scheduling appointments, organizing travel, and providing comprehensive administrative support. The ideal candidate should have a Matric qualification, a Certificate in Secretarial, and at least 5 years of relevant experience. Strong computer literacy and excellent communication skills are essential. The position emphasizes customer service and proactive improvement suggestions.

Qualifications

• Matric qualification is mandatory.
• A Certificate in Secretarial is required.
• Minimum of 5 years experience in secretarial roles.

Responsibilities

• Provide secretarial support to the management team.
• Handle call and visitor management.
• Maintain diaries and schedule appointments.
• Manage travel arrangements and accommodation.
• Oversee budget records and invoice payments.

Skills

Accounting

Action Planning

Budget Management

Calendar Coordination

Computer Literacy

Data Analysis

Database Reporting

Data Compilation

Data Interpretations

Executing Plans

Financial Acumen

Management Reporting

Numerical Aptitude

Oral Communications

Report Review

Education

Matric

Certificate in Secretarial

Job description

Job Information

Job title : Personal Assistant

Job Location : Gauteng, Johannesburg

Deadline : January 30, 2026

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Job Description

• To provide an effective secretarial function to the Claims Senior Management team, thus ensuring departmental effectiveness and client satisfaction
• Deal effectively with telephone calls, queries, messages and receive and direct internal and external clients / visitors appropriately
• Organise & maintain diaries and ensure that appointments are communicated and confirmed with relevant internal and external parties
• Attend to meetings, interviews and divisions’ administrative requirements, such as preparation of reports; documents; presentations; venues, refreshments, access authorisations and equipment requirements
• Provide general secretarial / administrative support to the Executive / s.
• Attend to general secretarial / administrative duties for the division, such as sorting of incoming mail; ordering and managing stationery, refreshments, cartridges, business cards and stamps; distributing monthly pay-slips, quarterly publications (i.e. Outlook magazine); managing departmental keys; and any other appropriate secretarial / administrative function as required
• Arrange travel and accommodation efficiently
• Arrange payments of invoices and maintain records and monitor the relevant budgets in this regard
• Manage relevant registers, such as asset registers, 3G access and allocation list, internal contact list
• Assist with the on-boarding of new employees by arranging computer access, telephone access, parking, working station / office, stationery for new staff; and schedule meetings with relevant stakeholders as part of their orientation
• Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
• Be aware of capacity building initiatives (i.e. development programmes, training, mentorship, coaching etc.)
• Align own behaviour with the organisation culture and values
• Achieve own performance objectives
• Actively participate in own professional development and career path.
• Provide customer services in line with quality and performance standards
• Build positive customer relations and solve or elevate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party
• Proactively suggest improvements in customer service and relations where applicable.
• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Adhere to specified standards, policies, practices and procedures.
• Identify and recommend areas / ways to improve processes.

Qualifications

• Matric
• Certificate in Secretarial
• 5 years’ experience in field of secretarial work
• Computer Literacy essential

Skills

• Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies

• Directs Work
• Drives Results
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

• NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date

• 10 November 2025
• Administrative / Management jobs