People Living With Disabilities - Learnership

Discovery Limited; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading health services company is offering a Learnership for people living with disabilities in South Africa. This program leads to a nationally recognized qualification in Long Term Insurance. The role involves client servicing, managing claims, and new business administration in a call center environment. Candidates should possess strong problem-solving skills, attention to detail, and basic computer skills. This opportunity aims to empower young individuals aged 18 to 25, promoting workplace inclusion and development.

Qualifications

• Must be between the ages of 18 and 25 years.
• Not engaged in post Matric studies or formal employment.
• Not have previously completed any Learnership.

Responsibilities

• Client servicing and administration in Medical Aid.
• Claims handling and new business processing.
• Work effectively in a team-oriented environment.

Skills

Innovative / critical thinking and problem solving skills

Good attention to detail and levels of accuracy

Time management and planning skills

Ability to effectively prioritize and execute tasks

Basic computer skills (MS Excel, MS Outlook)

Effective communication skills in written and verbal English

Education

2nd language (Minimum Level 4 – 50%)

Incomplete tertiary qualification (advantage)

Job description

People Living with Disabilities - Learnership

Business Unit : Discovery Central Services

Function : Client Service

Discovery Health (GAU Service Team) Learnership : Long Term Insurance About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC : Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical / workplace experience in the Financial Services industry.

Responsibilities

• Call Centre: Medical Aid client servicing, claims, new business and health benefits administration
• Personal Attributes and Skills: Innovative / critical thinking and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team-oriented environment
• Service driven, a sense of urgency and a team player
• Adapts to changing circumstances and handles criticism well and learns from it

Qualifications and Attributes

Education and Experience

• 2nd language (Minimum Level 4 – 50%)
• May have an incomplete tertiary qualification (advantage)

Specific Requirements

• Not be engaged in post Matric studies or formal employment
• Not have completed any previous Learnership
• Be between the ages of 18 and 25 years
• Have effective communication skills in written and verbal English
• Possess basic computer skills mainly MS Excel and MS Outlook

Employment Equity: The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.