People Analytics Analyst

TalentPop App; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology company is seeking a People Analytics Analyst to transform workforce data into valuable insights for decision-making across several departments. Responsibilities include tracking productivity metrics, building predictive models, and developing dashboards to present workforce insights. Ideal candidates will have a Bachelor's degree in relevant fields, at least 5 years of experience in similar roles, and strong quantitative skills. This is a full-time position with competitive pay, remote work flexibility, and opportunities for growth within the organization.

Benefits

Competitive pay with annual performance-based increases

Paid time off

Health and dental insurance

Holiday bonuses

Fully remote setup

Opportunities to grow with us

Qualifications

• 5+ years in people analytics, workforce analytics, HR analytics, or similar roles.
• Experience in BPO, outsourcing, HR, or high-volume recruitment environments preferred.

Responsibilities

• Track capacity, productivity, pass rates, and staffing trends across internal departments.
• Build forecasting models for attrition, staffing needs, and hiring demand.
• Review recruitment metrics and strengthen forecasting for applicant supply.
• Develop dashboards and reports for Recruitment, Sales, CS, and Ops.

Skills

Quantitative skills

Modeling skills

Advanced Excel/Google Sheets proficiency

Education

Bachelor’s degree in Analytics, Statistics, Business or related fields

Job description

About the Role

We’re looking for a People Analytics Analyst who can turn workforce data into insights that guide smarter decisions across Recruitment, Customer Success, Team Operations, and the broader organization. If analyzing people trends, optimizing hiring funnels, and building models that help leaders plan ahead sound exciting to you, this role could be a great fit.

What You'll Do

• Workforce and Performance Insights: Track capacity, productivity, pass rates, and staffing trends across internal departments; analyze workload distribution to identify when teams need additional support; provide recommendations based on people data to improve efficiency and staffing alignment.
• Forecasting and Predictive Models: Build forecasting models for attrition, staffing needs, and hiring demand; create scenario plans for seasonal changes, service expansions, and operational shifts; present data-backed options that support leadership decision-making.
• Recruitment Funnel Analytics: Review recruitment metrics such as application flow, pass rates, and interview-to-hire ratios; strengthen forecasting for applicant supply and expected hiring volume; suggest improvements to workflows and funnel efficiency.
• Reporting and Dashboards: Develop dashboards and reports for Recruitment, Sales, CS, and Ops; prepare monthly workforce and people insights for leadership; ensure consistent and accurate views of people data across teams.
• Data Governance and AI Support: Partner with Engineering and Data Management to maintain data accuracy; support AI-based tools such as health scores, bandwidth scores, and internal dashboards; identify and resolve gaps in data collection and structure.

What We're Looking For

• Bachelor’s degree in Analytics, Statistics, Business, or related fields.
• 5+ years in people analytics, workforce analytics, HR analytics, or similar roles.
• Strong quantitative and modeling skills.
• Advanced Excel/Google Sheets proficiency.
• Experience in BPO, outsourcing, HR, or high-volume recruitment environments is preferred.

Technical Requirements

• Stable DSL/Cable/Fiber internet (20 Mbps minimum + backup).
• Laptop/desktop with at least Core i5/Ryzen 5 and 8GB RAM.
• Reliable power source and a backup plan or backup workspace.

Perks and Benefits

• Competitive pay with annual performance-based increases.
• Paid time off so you can rest and recharge.
• Health and dental insurance or a health stipend to make you feel your best.
• Comprehensive health and dental insurance.
• Holiday bonuses in appreciation of your hard work.
• Fully remote setup — work from anywhere you’re comfortable.
• Opportunities to grow with us as we scale.

If you're passionate about people data and want to make a measurable impact inside a fast-growing organization, we’d love to hear from you. Submit your application and let’s build something great together.

Seniority level

Associate

Employment type

Full-time

Job function

Human Resources

Industries

IT Services and IT Consulting