People Administrator (FTC)

Ballymore; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading HR service provider in East London is seeking a People Administrator for a 12-month fixed-term contract. The role involves managing HR queries, processing on- and off-boarding, and supporting employee relations. Ideal candidates will have strong communication skills and attention to detail. Experience with People HR systems is advantageous. Join a dynamic team dedicated to delivering exceptional HR services.

Qualifications

• Exceptional attention to detail and accuracy.
• Excellent communication skills with all stakeholders.
• Strong problem-solving skills for ambiguous challenges.

Responsibilities

• Manage HR queries and group mailbox efficiently.
• Process on- and off-boarding administration.
• Take ownership of benefits administration.
• Support employee relations cases.

Skills

Attention to detail

Communication skills

Organisational skills

Problem-solving skills

Experience in fast-paced teams

Education

Level 3 CIPD or equivalent

Tools

People HR system

Job description

People Administrator - 12 Month Fixed Term Contract (Canary Wharf)

Hours: 40 per week, 08.30am - 17.30pm Monday to Friday

Duties & Responsibilities

The People Administrator role is pivotal in providing a proactive and accurate HR service to our people through our end-to-end administration processes, covering starters, leavers, movers, payroll and benefits, as well as HRIS (People HR) database maintenance. Reporting into the Head of People Operations, this role will also be the first contact point for employees across the company, and processing the day-to-day general queries to deadline and with exceptional attention to detail. Time management and organisational skills are critical for this role. The day-to-day of the role will look like this :

• Managing the team’s group mailbox on a daily basis, as well as taking action on all HR queries from the business, escalating to the Head of People Operations when needed. Ensuring all queries are managed within the appropriate timeframe.
• Managing and processing the end-to-end on- and off-boarding administration processes, as well as other people administration processes. This includes producing all relevant paperwork, updating employee and payroll databases and all HR systems with starters, leavers and employee changes.
• Taking ownership of end-to-end benefits administration, including annual renewal processes and day-to-day administration.
• Supporting with employee relations cases, including attending hearings to take minutes and supporting on capability cases.
• Supporting the People Director with ad-hoc project work as required.
• Providing management information and reporting on an ad-hoc and regular basis.

Skills & Experience

• Exceptional attention to detail and accuracy
• Excellent communication skills, both written and verbally, with confidence to communicate with all stakeholders across the business
• A highly organised and experienced People Administrator
• Strong problem-solving skills with a passion for dealing with open-ended, even ambiguous challenges
• Highly organised, flexible team player with excellent prioritisation, strong follow-up skills and an eye for detail
• Experience working with People HR system is desirable
• Experience working in fast-paced and agile teams
• Level 3 CIPD or equivalent is desirable but not essential