Pentravel Travel Consultant - Western Cape

Cullinan Holdings; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading leisure and tourism company in Cape Town is seeking a dynamic Travel Consultant to provide exceptional service and advice to travelers. Responsibilities include designing bespoke travel itineraries, maximizing sales opportunities, and managing customer relationships. Ideal candidates should have experience in a sales-driven role, excellent communication skills, and a passion for travel. This position offers a monthly salary, commission structure, and opportunities for travel when sales goals are met.

Benefits

Lucrative commission structure

Many learning and growth opportunities

Work hard, play hard mentality

Qualifications

• Minimum of 1 years' experience in a sales and target driven role.
• Excellent communication skills, both written and verbal.
• Proficient in the use of reservation systems, such as Amadeus is advantageous.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Provide expert advice on travel destinations.
• Maximize sales opportunities.
• Manage customer complaints and queries efficiently.

Skills

Customer service skills

Sales skills

Communication skills

Ability to work under pressure

Knowledge of travel destinations

Tools

Amadeus reservation system

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Cape Town. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• we will be recruiting in line with our employment equity obligations

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.

When you reach your sales goals you get to travel – YAY!