Pentravel Travel Consultant - Garden Route Mall

Cullinan Holdings; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading leisure and tourism company in South Africa is seeking a dynamic Travel Consultant to join their team. This role involves providing exceptional service, creating bespoke travel itineraries, and achieving sales targets. Ideal candidates will have at least 1 year of experience in a sales-driven role, excellent communication skills, and a passion for travel. The position offers a vibrant workplace culture and a commission structure tied to sales performance.

Benefits

Unlimited learning & growth potential

Monthly salary with lucrative commission structure

Work hard, play hard mentality

Opportunity to travel upon reaching sales goals

Qualifications

• Minimum of 1 year experience in a sales and target-driven role, preferably in the Travel Industry.
• Strong written and verbal communication skills.
• Ability to work weekends and public holidays.

Responsibilities

• Build and maintain strong customer relationships.
• Design and sell customized travel itineraries.
• Provide expert travel advice, including visas and insurance.
• Maximize sales through upselling and promoting partners.
• Manage customer complaints efficiently.
• Stay updated with industry trends.

Skills

Excellent communication skills

Strong sales skills

Customer service skills

Ability to work under pressure

Knowledge of travel destinations

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their team in Port Elizabeth. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role - preferably within the Travel Industry
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• We will be recruiting in line with our employment equity obligations

Benefits

Working in a vibrant culture-centric company

Unlimited learning & growth potential

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary with lucrative commission structure

When you reach your sales goals you get to travel – YAY!