Pallet Controller

Vector Logistics Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company in Cape Town is seeking a skilled Pallet Controller to oversee and manage pallets effectively. The ideal candidate will have experience in CHEP management within an FMCG environment. Responsibilities include site reconciliations, managing pallet documentation, and ensuring inventory control. Strong skills in SAP and effective communication are essential. This role offers a permanent position with opportunities for professional growth within the company.

Qualifications

• 3 years relevant CHEP management experience in a FMCG distribution and storage environment.
• Working knowledge of SAP and CHEP pallet management.

Responsibilities

• Oversee, manage and control the Hub’s pallets to minimize holding days and costs.
• Review daily pallet risk report and follow-up on outstanding items.
• Verify and sign off pallet slips from GRV’s daily.
• Manage resolution of CHEP account queries.
• Conduct monthly pallet recoveries and inventory audits.

Skills

Planning, organization and coordination

Computer literacy (MS Office, SAP, Portfolio)

Verbal and written communication

Interpersonal skills

Logical thinking

Problem solving

Analytical and evaluative thinking

Education

Diploma or at least one-year certificate in Warehouse/Logistics Management

Tools

SAP

CHEP Portfolio

Job description

Pallet Controller

Permanent

Cape Town

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To effectively oversee, manage and control the Hub’s pallets thereby minimizing pallet holding days and costs.

Responsibilities

• Site Reconciliation: Check the daily movement reconciliation site/depot reconciliations for the Hub for Pallet Management to ensure accountability, transparency and accurate pallet control.
• Site Reconciliation: Collates and compiles a detailed Peninsula reconciliation for submission to the national office once a week.
• Site Reconciliation: Review daily pallet risk report and report for Peninsula on variances to be investigated and follow-up on outstanding items.
• Site Reconciliation: Ensure all suspended movements on portfolio have been addressed or treated correctly per site and report information to TEMS consultants (CHEP) at national office.
• Site Reconciliation: Ensure that all sites are completing the pallet documentation properly and are completing pallet documentation for each and every delivery leaving the premises.
• Site Reconciliation: Ensure monthly pallet recoveries from PBCS operations are processed, recovered and verified.

• Exchange Management System (EMS): Analyse the daily EMS movement report from CHEP / Portfolio and SAP.
• EMS: Oversee the EMS reconciliation (CHEP / Portfolio and SAP) to ensure accuracy of pallets to be collected from various customers.
• EMS: Follow up telephonically with EMS customers and ensures drivers uplift / recover pallets for return to depot or CHEP.
• EMS: Compile EMS ageing report with comments and send to heads of depots daily.
• EMS: Investigate movements on the ageing report and provide feedback on corrective action taken.

• GRV Document and Process Control: Verify and sign off pallet slips from GRV’s daily.
• GRV: Confirm correct quantity, document references (eg POD) and GLID numbers.
• GRV: Report on pallet variances on GRV’s and follow-up on pallets not GRV’d on SAP.

• EDI Control: Verify pallet slips against the EDI file.
• EDI: Report on pallet variances against SAP and Portfolio on the EDI file.
• EDI: Follow-up / investigate on reported variances and advise the TEMS consultant (CHEP) on corrections to be made.

• Physical Stock Control: Confirm the pallet reconciliations of the physical daily pallet counts per warehouse versus the master control card on the CHEP Portfolio system and against SAP.
• Physical Stock Control: Update monthly the CHEP Portfolio inventory audit with the actual physical pallet stock count and exchange customer count.
• Physical Stock Control: Present management with a consolidated pallet movement reconciliation, highlighting movement variances between physical CHEP / Portfolio balance and SAP balance per site/depot.
• Physical Stock Control: Assists an external CHEP audit identifying any losses bi-annually.

• CHEP Account Management: Manage the resolution of all queries on the CHEP account daily (according to effective date or quantity).
• CHEP Account Management: Check and confirm CHEP invoices on a weekly basis to ensure accurate billing and that no duplications have occurred.
• CHEP Account Management: Check that Replaceable Plastic Containers (RPC) crates are not billed by CHEP.
• CHEP Account Management: Verify the monthly CHEP audit reports received from CHEP KAM or retrieved off Portfolio.

• Crates: Daily checking on MB58 for any duplications for credit passing or for any outstanding credits.
• Crates: Submit weekly CrateRecon to management.
• Crates: Review and investigate variances between SAP and MYCHEP system daily.

• Rolltainers: Manage the QTY of Rolltainers in circulation 100%.
• Rolltainers: Work closely with warehouse for accurate counts for an accurate recon.
• Rolltainers: Daily recon to manage any differences between connected parties.
• Rolltainers: Submit weekly Rolltainer recon to management.
• Rolltainers: Review and investigate variances between Vector and GLS system daily.

• General Administration: Raise billing documents for VCS storage and handling.
• General Administration: Zero Regional Pallet, Crate & Rolltainer losses at the end of the year
• General Administration: Zero Audit Findings

• KPIs: Accuracy of pallet control.
• KPIs: Accuracy of reporting.
• KPIs: EMS accuracy and within parameters.
• KPIs: Pallet holding days.
• KPIs: Number of pallets on hand within parameters.

Key Relationships

Internal

• Operations management team.
• Transport Managers / Controllers.
• Finance department.
• Pallet uplift drivers.

External

• Suppliers and transport providers.
• Principals and Customers receiving clerks.
• CHEP (TEMS consultant, KAM, CHEP Call Centre).

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Diploma or at least one year certificate in Warehouse/ Logistics Management would be advantageous.
• 3 years relevant CHEP management experience in a FMCG distribution and storage environment.

Skills and Competencies

• Behavior Standards.
• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.
• Take accountability for results.

Knowledge

• Working knowledge of SAP.
• Working knowledge of CHEP Portfolio.
• CHEP pallet management.
• Stock control.

Skills

• Planning, organization and coordination.
• Computer literacy (MS Office, SAP, Portfolio).
• Verbal and written communication.
• Interpersonal skills.
• Logical thinking.
• Problem solving.
• Analytical and evaluative thinking.

Attributes

• Initiative and assertiveness.
• Tolerance of stress and pressure.
• Attention to detail.
• Deadline driven.
• Able to priorities.
• Organizational awareness.
• High-energy self-starter as well as collaborative team player.

We look forward to hearing from you!