OSS Engineer

Darwin Recruitment; Umhlanga Rocks; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A specialized recruitment agency in Umhlanga is seeking an OSS Engineer to support network infrastructure documentation across optical and IP/MPLS services. The role involves documenting network resources, managing technical documentation, and contributing to process improvements. Ideal candidates will hold a relevant degree and possess significant experience in telecom networks and optical transmission technologies. Proficiency in Cramer and/or Netcracker is a plus.

Qualifications

• 3+ years of professional experience in network documentation.
• Strong hands-on experience with optical transmission technologies.
• Understanding of telecom networks and IP/MPLS systems.

Responsibilities

• Document network infrastructure, B2B services, and related elements.
• Produce high-quality documentation for technical stakeholders.
• Support Network Engineering teams with documentation-related needs.
• Drive process improvements and enhancements in documentation.

Skills

Optical transmission technologies

Telecom networks

IP/MPLS

Cramer and/or Netcracker

Business-fluent English

Education

HF/FH degree in telecommunications, electrical engineering, or computer science

Technical apprenticeship

Job description

OSS Engineer – Telecom Infrastructure – Urgent

Location: Onsite in Umhlanga, South Africa
Duration: 12 months + extension or permanent
Start Date: January

Role Overview

We are seeking a Network Documentation Engineer to support the creation, maintenance, and optimisation of network infrastructure documentation across optical, IP/MPLS, and B2B services. You will work closely with engineering and operations teams to ensure documentation accuracy, resource availability, and ongoing process improvements.

Key Responsibilities

• Execute work orders by documenting network infrastructure, B2B services, and related network elements.
• Produce and maintain high‑quality network documentation for technical stakeholders.
• Manage technical network resources such as IP addresses, VLANs, and routing identifiers.
• Support Network Engineering teams with all documentation‑related requirements.
• Drive digitalisation, process enhancements, and improvements within the documentation domain.
• Assist Network and B2B teams in optimising workflows and defining documentation guidelines.
• Contribute to network projects and represent documentation interests across initiatives.

Skills & Experience

• HF/FH degree in telecommunications, electrical engineering, or computer science.
• Completed technical apprenticeship with 3+ years of professional experience.
• At least 3 years of hands‑on experience with optical transmission technologies (xWDM).
• Strong understanding of telecom networks, IP/MPLS, and optical systems.
• Experience using Cramer and/or Netcracker.
• Knowledge of IP/MPLS and xWDM management systems.
• Business‑fluent English.

Interested?

If this opportunity aligns with your skills and experience, please send your updated CV to [e-mail].

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

Taylor Lewis