OSM Administrator: Client Success & Training Lead

ExecutivePlacements.com; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic educational outsourcing company in Pretoria is seeking an OSM Administrator to enhance client satisfaction through specialized projects and administrative support. The role involves managing client engagement, coordinating training, and addressing system issues effectively. Candidates should have a National Senior Certificate and skills in remote technical support and data capturing. A valid driver's license and proficiency in Afrikaans and English are essential. The position offers market-related remuneration.

Qualifications

• Proficient in Afrikaans and English.
• Ability to travel to site to offer training and support.
• Valid driver’s license and own vehicle.

Responsibilities

• Provide OSM support on relevant platforms through professional communication.
• Proactively manage client queries.
• Complete all assigned projects accurately and within deadlines.
• Assist with the coordination of training workshops.
• Identify and investigate system or process issues.

Skills

Remote Technical Support

MS Office

Data Capturing

Client Engagement

Administration

Education

National Senior Certificate

Certificate in Administration

Tools

SA-SAMS System

Valistractor Software

GDE Extractor Tool

Winzip/Winrar

Plus and Smart Systems

Google for Business

Job description

A dynamic educational outsourcing company in Pretoria is seeking an OSM Administrator to enhance client satisfaction through specialized projects and administrative support. The role involves managing client engagement, coordinating training, and addressing system issues effectively. Candidates should have a National Senior Certificate and skills in remote technical support and data capturing. A valid driver's license and proficiency in Afrikaans and English are essential. The position offers market-related remuneration.