Operations Manager – Residential Maintenance

60 Degrees; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading residential maintenance company in Cape Town seeks a hands-on Operations Manager to build the operational framework. This role offers an exciting opportunity to develop end-to-end operations in a growing business. Candidates need 5+ years in residential maintenance, a strong local contractor network, and a knack for pricing strategies. With high autonomy, this position provides a clear growth path and competitive compensation.

Benefits

High autonomy

Low bureaucracy

Direct work with founders

Clear growth path

Competitive salary plus performance upside

Qualifications

• 5+ years’ experience in residential maintenance or related fields.
• Strong network of contractors in Cape Town.
• Experience in managing contractors or service teams.

Responsibilities

• Own end-to-end operations within the business.
• Manage jobs from sales to client experience.
• Develop pricing strategies and protect margins.

Skills

Experience in residential maintenance

Strong contractor network

Ability to manage service teams

Pricing knowledge

Calm under pressure

Job description

🚧 Operations Manager – Residential Maintenance | Cape Town

Cape Town & surrounding areas | Full-time | On-site / field-based

Our client is an established business with over 15 years’ experience backing new business in supporting a new entrant to the market. With significant backing they’re building a professional residential maintenance business serving estate agents, landlords, and homeowners across Cape Town — focused on speed, reliability, and quality in a fragmented market.

We already have strong real estate partnerships in place and are now looking for a hands‑on Operations Manager to build and run the day‑to‑day delivery engine which will cover both maintenance and COC work.

This is a foundational role with real autonomy to shape the business from the ground up and share in the profits.

The role (in a nutshell)

You’ll own end‑to‑end operations:

• Management of jobs from sales
• Contractors
• Pricing
• Client experience
• & other business operations

If you really care about customers, are passionate about service and know the local Cape Town maintenance / trades market, this role is for you.

What we’re looking for

Must‑have

• 5+ years’ experience in residential maintenance, property services, facilities management, or trades coordination
• Strong Cape Town contractor network and local pricing knowledge
• Experience managing contractors or service teams
• Comfortable quoting, costing, and protecting margins
• Practical, decisive, and calm under pressure

Nice to have

• Experience working with estate agents or property managers
• Exposure to compliance work (CoCs) or pre‑sale property prep
• Experience in a growing or entrepreneurial business

Why this is a great role

• Build an operation from scratch
• High autonomy, low bureaucracy
• Work directly with the founders
• Clear growth path into a senior leadership role
• Competitive salary + performance upside