Operations Manager

Telebest; Paarl; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading recruitment agency offers an Operations Manager position in the Western Cape. The role involves managing staff, ensuring high service standards, and complying with OHS requirements. Candidates should have a relevant tertiary qualification, experience in middle management, and a valid driver’s license. This position is ideal for individuals who are adaptable and capable of managing financial aspects within set budgets.

Qualifications

• 5+ years’ experience in a similar environment at middle management level.
• Experience in managing a large client portfolio.

Responsibilities

• Pro-actively manage a pool of trained relief staff members.
• Ensure service standards are maintained with regular site visits.
• Compile accurate budgets and forecasts.

Skills

Vaccination compliance

Flexibility

Adaptability

Education

Relevant tertiary qualification

Tools

Driver’s license

Reliable vehicle

Job description

Our client has an EE opportunity available for an Operations Manager based in the Western Cape.

Requirements

• Matric.
• Must be fully vaccinated.
• Relevant tertiary qualification and equivalent experience.
• Valid driver’s license and own reliable vehicle.
• 5+ years’ experience in a similar environment at middle management level.
• Experience in managing a large client portfolio.
• Be flexible and adaptable.

Responsibilities

• Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure work schedules or job cards are in place for each position and relevant to site.
• Ensure high service standards are maintained for all services in scope with regular site visits and inspections.
• Ensure that staff are correctly and smartly dressed displaying a name badge.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Manage company assets by performing monthly spot checks on high value items.
• Effectively communicate and filter company information to contract managers.
• Ensure that the content of personnel files are up to date as per company policy.
• Actively participate in succession planning on an ongoing basis by identifying and developing talent.
• Ensure that all OHS act requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
• Ensure that only accredited suppliers and approved products are used.
• Compile accurate budgets and forecasts in line with company deadlines.
• Ensure correct billing and analysis of monthly financial results.