Operations Manager

Maersk; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A global logistics leader in Johannesburg is seeking an experienced Operations Manager to optimize warehouse efficiency, lead staff, and ensure customer satisfaction. The role requires a Bachelor's degree in logistics or a related field, coupled with 3-5 years of experience in supply chain management. Successful candidates will demonstrate strong leadership skills, problem-solving abilities, and proficiency in warehouse management systems. The position offers an opportunity to contribute to process improvements and logistics operations in a dynamic environment.

Qualifications

• Minimum 3-5 years of experience in logistics and supply chain management.
• Proven track record in managing warehouse and distribution operations.
• Familiarity with logistics software and tools.

Responsibilities

• Ensure warehouse operations run smoothly and efficiently.
• Lead and manage warehouse staff, including hiring and training.
• Maintain excellent customer service standards.
• Oversee inventory levels and implement control systems.
• Ensure compliance with safety regulations.
• Continuously assess and improve warehouse processes.
• Monitor and manage warehouse budget.

Skills

Leadership

Problem-solving

Data analysis

Communication

Multitasking

Education

Bachelor's degree in logistics, supply chain management, business administration, or related field

Tools

Warehouse Management Systems (WMS)

Enterprise Resource Planning (ERP) Systems

Job description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We're seeking an experienced Operations Manager to optimize warehouse efficiency, lead staff, ensure customer satisfaction, manage inventory, ensure safety compliance, drive process improvements, control budgets, and coordinate logistics.

WHAT WE ARE:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. At Maersk, we are accelerating our logistics & services products to become the global integrator of container logistics and looking for team players to help us execute our process improvement initiative for Contract Logistics services. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

KEY RESPONSIBILITIES:

Operational Efficiency

• Ensure the warehouse operations run smoothly and efficiently, optimizing workflows and processes to meet company standards and client expectations.

Team Management

• Lead and manage the warehouse staff, including hiring, training, and performance evaluation, ensuring that all team members are aligned with the company's goals and objectives.

Customer Service

• Maintain excellent customer service standards, addressing client inquiries and issues, and ensuring timely and accurate order fulfillment.

Inventory Management

• Oversee inventory levels, ensuring accuracy and availability, and implementing inventory control systems to prevent discrepancies.

Safety and Compliance

• Ensure that all warehouse activities comply with safety regulations and industry standards, conducting regular safety audits and training sessions.

Process Improvement

• Continuously assess and improve warehouse processes, implementing new technologies and best practices to enhance efficiency and productivity.

Financial Management

• Monitor and manage the warehouse budget, controlling costs and maximizing profitability while maintaining high service levels.

Coordination and Communication

• Act as a liaison between different departments, ensuring seamless communication and coordination to support overall logistics operations.

WHO WE ARE LOOKING FOR

Someone with:

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Minimum 3-5 years of experience in logistics and supply chain management.
• Proven track record in managing warehouse and distribution operations.
• Experience in contract logistics is a plus.
• Proficient in warehouse management systems (WMS) and enterprise resource planning (ERP) systems.
• Familiarity with logistics software and tools.

Skills and Competencies:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in data analysis and performance metrics.
• Effective communication and interpersonal skills.
• System Knowledge.

Other Requirements:

• Ability to work in a fast-paced and dynamic environment.
• Strong organizational and multitasking skills.
• Commitment to continuous improvement and operational excellence.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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