We are HIRING – Operations Manager - West Rand
We are looking for a forward-thinking Operations Manager to strategic projects and drive operational excellence across our service centre's, warehousing and distribution network.
This role focuses on process improvement, project implementation, infrastructure planning, and cross-functional alignment, rather than daily warehouse supervision.
You will work closely with the National Service Centre Manager and the Warehouse Manager, who oversees daily activities on the floor.
Responsibilities
- Lead and manage operational improvement projects across service centres, warehousing, logistics, and distribution.
- Oversee the rollout of new systems, processes, technologies, and SOPs.
- Drive optimisation of space, workflows, warehouse layout, and material handling solutions.
- Conduct operational analysis and develop business cases for enhancements and cost savings.
- Monitor operational KPIs and identify improvement opportunities in productivity, accuracy, and service levels.
- Collaborate with managers to resolve operational challenges and support continuous improvement.
- Manage relationships and performance of key service providers, transport partners, and 3PLs.
- Lead initiatives focused on health & safety improvements, compliance, and audit readiness.
- Coordinate cross-functional projects with Finance, HR, IT, Procurement, and Sales.
- Support capacity planning, forecasting, and peak season readiness.
- Oversee asset management & projects, including equipment procurement and maintenance planning.
Qualifications and experience required
- 5–7 years' experience in warehousing, distribution, logistics, or supply chain operations.
- Proven experience managing operational projects or leading process improvement initiatives.
- Strong understanding of warehouse optimization, layout design, and WMS functionality.
- Excellent analytical, planning, and organizational skills.
- Ability to manage multiple projects simultaneously and lead change effectively.Strong leadership and stakeholder management skills.
- Continuous improvement / Lean / Six Sigma experience (advantageous).
- Relevant qualification in Operations Management, Logistics, Supply Chain, or Engineering.
Key Competencies
- Project management and execution
- Process improvement mindset
- Strategic and analytical thinking
- Strong communication and stakeholder engagement
- Change management capability
- High attention to detail