On-Site Broadband Support & Installations Specialist

West Coast Personnel; Paarl; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic technical support company in Paarl is seeking a Technical Support and Installation Technician. The role involves providing excellent customer service, managing broadband installations, and ensuring all technical systems operate effectively. Ideal candidates will have strong communication skills, experience with technical support, and be physically capable of performing on-site tasks. A valid driver’s license is also required.

Qualifications

• Valid driver’s license.
• Proven experience in broadband or technical support.
• Good understanding of routers and wireless technology.
• Strong problem-solving skills.
• Ability to work independently and in a team.
• Physically capable of climbing ladders.

Responsibilities

• Manage the helpdesk for technical support.
• Set up and update customer systems.
• Maintain UNMS devices and field inventory.
• Conduct on-site service calls safely.

Skills

Customer service

Technical support

Problem-solving

Communication

Job description

A dynamic technical support company in Paarl is seeking a Technical Support and Installation Technician. The role involves providing excellent customer service, managing broadband installations, and ensuring all technical systems operate effectively. Ideal candidates will have strong communication skills, experience with technical support, and be physically capable of performing on-site tasks. A valid driver’s license is also required.